Texas Health Huguley Surgery Center Receives 2017 Press Ganey Guardian of Excellence Award for Outstanding Performance in Patient Experience
Texas Health Huguley Hospital Fort Worth South is pleased to announce that the Texas Health Huguley Surgery Center has been named a 2017 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
"It is very exciting for our surgery center to reach that 95th percentile ranking for patient experience for a full year," said Dawna Jennings RN, MSML, BSN, Administrative Director of Texas Health Huguley Surgery Center. "I truly believe that this is due to the focused approach of our executive team and our patient experience teams working together to drive the wildly different approach to a hospital-wide new culture. Heartfelt compassion is not just for our patients, their family members, and the doctors, but we are there for each other!"
According to Jennings, the award represents an important recognition from the industry's leader in measuring, understanding and improving the patient experience.
"We are proud to partner with Texas Health Huguley Surgery Center," said Patrick T. Ryan, CEO of Press Ganey. "This award is a testament to the organization's leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, Texas Health Huguley Surgery Center continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care."